Privacy Policy

Depending on how you interact with us, we may collect:

• Identity and contact details: name, phone / WhatsApp number, email, nationality;
• Enquiry details: the message and service interest you submit through our forms;
• Property and financial context you choose to share (e.g. approximate property value) to scope your request;
• Technical data: basic device and usage information from your visit.

We ask you not to send sensitive financial documents through the website forms; those are handled securely later in a dedicated engagement.

We use your data to respond to your enquiry, provide and coordinate our services, and (where you have consented) send you relevant marketing.

Our lawful bases under the PDPL include: your consent; the performance of a contract or steps taken at your request; and our legitimate interests in operating and improving our services, balanced against your rights.

When you tick the consent box on our forms, you agree we may contact you (including by WhatsApp, phone, and email) about your enquiry and our services for marketing and advisory purposes.

WhatsApp messaging is operated by Meta; your use of WhatsApp is also subject to Meta's own terms and privacy practices. You can withdraw marketing consent at any time (see "Your rights" and "Opt-out").

To deliver what you ask for, and only as needed, we may share relevant details with: regulated UAE banks and lenders; developers and property vendors; licensed law firms; and trusted service providers (e.g. IT and CRM).

We share the minimum necessary, and we do not sell your personal data.

If we transfer personal data outside the UAE (for example to a cloud or messaging provider), we take steps required by the PDPL to ensure an adequate level of protection.

We keep personal data only as long as necessary for the purposes above and to meet legal, tax, and regulatory obligations, after which it is deleted or anonymised.

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No method of transmission is completely secure, but we work to protect your information.

Subject to the PDPL, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data;
• restrict or object to certain processing;
• request portability of data you provided;
• withdraw consent at any time, without affecting prior lawful processing.

You can opt out of marketing at any time by replying STOP to a WhatsApp message, using any unsubscribe option, or emailing us. We will action your request promptly.

This website uses only the cookies and local storage needed to remember your language preference and to operate the site. If analytics or marketing cookies are added later, this section and a cookie notice will be updated accordingly.

We may update this Privacy Policy from time to time. The current version is always the one published on this page, with the "last updated" date shown above.